Compliance-first payments / Mental Health Providers

Payment processing for mental health providers

Therapy practices, group psychiatry, and behavioral health programs need payment infrastructure that respects clinical workflows and patient privacy. NoRamp is built for it.

Mental health practices have specific needs: recurring session billing, sliding-scale fees, and a privacy bar that is even higher than the rest of healthcare. NoRamp supports licensed therapists, psychiatry groups, and behavioral health programs with payment infrastructure designed around how clinical work actually happens.

How we approach mental health providers

Licensed clinicians only

We verify state licensure for every clinical entity — LCSW, LMFT, LMHC, MD, DO, psychologist — before onboarding. Coaching-only practices are reviewed separately.

Sliding-scale ready

Sliding-scale fees and pay-what-you-can workflows are first-class — not workarounds. Your billing should reflect your clinical philosophy.

PHI stays in your EHR

We do not store session notes, diagnoses, or any clinical PHI. Payment metadata is intentionally minimal so your BAA scope stays tight.

Respectful dispute handling

Mental health chargebacks often involve sensitive context. We help you build evidence packages that protect patient privacy while still resolving the dispute.

What you get

  • [ — ]Recurring billing for weekly and biweekly sessions
  • [ — ]Sliding-scale and variable-fee support
  • [ — ]Card-on-file for late-cancellation policies
  • [ — ]Per-clinician and per-location reporting
  • [ — ]Webhook events for EHR integrations (TheraNest, SimplePractice, etc.)
  • [ — ]Group-practice rollups with clinician payouts

Frequently asked

Do you process for psychiatry practices that prescribe?

Yes, for licensed psychiatrists and psychiatric NPs operating within their state scope of practice. We do not onboard models that use questionnaire-only prescribing of controlled substances.

Can we charge for late cancellations and no-shows?

Yes. We support card-on-file with clear consent capture so late-cancellation fees hold up in chargeback disputes.

Do you support coaching practices?

We onboard licensed clinical practices by default. Coaching-only practices are reviewed case-by-case and held to the same advertising standards as clinical providers — coaching cannot be marketed as therapy.